Jigsaw KNX Gateway (2 Users) – Integration Guide & Best Practices
Introduction: A Smarter Approach to KNX Integration
In today’s smart building landscape, professional integrators and project managers face growing demands for flexible, secure, and scalable automation solutions. The Jigsaw KNX Gateway (2 Users) from ComfortClick delivers all of this — providing a powerful foundation for integrating KNX-based systems into residential and commercial projects.
The Jigsaw KNX Gateway (2 Users) guideline explores how to integrate, configure, and optimize the Jigsaw KNX Gateway for professional installations while outlining best practices for reliable operation, efficient commissioning, and long-term maintenance.
What Is the Jigsaw KNX Gateway?
The Jigsaw KNX Gateway (2 Users) is a compact but powerful building automation controller engineered for KNX-based environments.
It functions as a KNX IP interface, gateway, and server — capable of unifying lighting, HVAC, shading, energy management, and security systems under one platform.
Powered by ComfortClick’s bOS (Building Operating System), it enables easy integration of multiple communication protocols while providing flexible control through customized dashboards.
Explore the full ComfortClick KNX lineup here:
👉 https://digitalhomesystems.com.au/product-category/knx-product/comfortclick/
Why the Jigsaw KNX Gateway Is Essential for Professional KNX Installers
1. Native KNX Integration
Jigsaw KNX Gateway includes a built-in KNX interface with KNX IP Secure support — ensuring reliable and encrypted communication between devices. This eliminates the need for external couplers or additional hardware, saving both time and cost.
2. Multi-Protocol Support
Beyond KNX, Jigsaw KNX Gateway supports major automation protocols such as:
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Modbus – for energy meters and HVAC systems
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BACnet – for commercial building systems
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Z-Wave – for wireless home automation
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IP Cameras & Audio Systems – including Sonos, Axis, and more
Jigsaw KNX Gateway flexibility allows cross-protocol automation — for example, linking Z-Wave motion sensors with KNX lighting or Modbus-based energy readings.
3. Remote Access and Cloud Management
Installers can monitor and configure systems remotely, update logic, and troubleshoot without on-site visits. Secure remote access reduces service time and enhances reliability — an essential feature for integrators managing multiple projects.
4. Compact and Efficient Hardware
The DIN-rail mounted Jigsaw KNX Gateway is ideal for modern distribution boards. Consuming only 5–10 W, it’s energy-efficient, fanless, and designed for continuous operation — even in demanding environments (–5 °C to +45 °C).
Step-by-Step Integration Workflow
Step 1: Preparation
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Connect the Jigsaw KNX Gateway to your KNX bus and local Ethernet network.
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Assign a static IP address to ensure stable communication.
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Update firmware via ComfortClick’s configuration interface.
Tip: Keep your KNX topology diagram and power plan handy for reference during setup.
Step 2: Configure bOS
Launch bOS Configurator to manage your project.
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Create a new project.
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Define the KNX connection (IP or USB).
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Import group addresses from your ETS project file.
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Map addresses to functions (lighting, HVAC, sensors, etc.).
Consistent device naming in both ETS and bOS helps streamline programming and future updates.
Step 3: Create Automation Logic
bOS provides an intuitive drag-and-drop interface for logic programming. You can create advanced automation like:
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If temperature > 25 °C → close blinds + enable cooling.
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If alarm = triggered → turn on lights + send alert.
No coding required — yet fully flexible for advanced conditions, timers, and triggers.
Step 4: Design Dashboards
Create custom user interfaces for desktop, tablets, and smartphones. You can personalize dashboards with buttons, sliders, graphs, and live camera feeds.
Best Practice:
Use clear labeling and color coding. Separate “Control” and “Monitoring” screens for easier navigation.
Step 5: Test Before Deployment
Simulate sensor triggers and logic events in the lab to verify performance. Once on-site, use ComfortClick’s Remote Access tools to monitor live data, logs, and system responses.
🧩 Recommended: Test Your Setup with the ComfortClick Starter Kit
Before deploying your automation project to a client site, it’s highly recommended that integrators test and validate configurations in a controlled office environment.
The ComfortClick Starter Kit is specifically designed for this purpose — giving you everything needed to simulate a complete KNX or multi-protocol automation system before installation.
The Starter Kit includes a Jigsaw controller, bOS PRO license, and essential integration accessories such as a Modbus/BACnet dongle. This combination allows you to preconfigure, test, and fine-tune your automation logic, user interfaces, and device communication in a lab setting.
Why Integrators Should Use the Starter Kit:
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✅ Pre-commission and test logic before arriving on-site
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✅ Identify configuration or device issues early in the workflow
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✅ Train new technicians on bOS configuration and KNX integration
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✅ Build reusable templates for future client projects
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✅ Deliver smoother, faster installations
By testing your The Jigsaw KNX Gateway and automation setup in the office first, you can dramatically reduce on-site troubleshooting and improve the overall reliability of your deployment. The ComfortClick Starter Kit makes it easy to experiment, train, and perfect your system before it goes live — ensuring every project starts from a proven foundation.
👉 Learn more or order your Starter Kit here:
https://digitalhomesystems.com.au/product/comfortclick-starter-kit/
Best Practices for Reliable Integration
Professional installers can enhance system stability by following these proven techniques:
Network Stability
Use a dedicated switch for KNX/IP traffic. Avoid mixing automation data with general Wi-Fi or office traffic to prevent packet loss.
Power Management
Use regulated 24 V DC power supplies and add a UPS for critical systems to ensure uninterrupted operation.
Naming Conventions
Adopt consistent naming (e.g., GF_Living_Light_01) to simplify debugging and documentation.
Security
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Enable KNX IP Secure and HTTPS.
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Change default passwords.
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Use VPNs for remote access.
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Update firmware regularly.
Backups
Export project files before every major change. Keep versioned archives with date labels for quick restoration.
Real-World Integration Examples
Residential Smart Homes
Unify KNX lighting, Z-Wave sensors, and IP cameras. Create adaptive scenes such as “Movie Night” or “Away Mode” with one tap.
Commercial Spaces
Integrate KNX lighting, BACnet HVAC, and Modbus energy meters into one control logic. Schedule operations to optimize energy efficiency.
Energy Management Projects
Use Modbus inputs to track power consumption and trigger automatic lighting or temperature adjustments when demand peaks.
Further Learning and Support
For integrators looking to expand their automation expertise, these resources provide valuable insights and support:
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ComfortClick Knowledge Base – Tutorials, configuration examples, and setup guides for bOS and Jigsaw systems.
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KNX User Forum – A professional community where KNX installers share tips, projects, and troubleshooting discussions.
These trusted sources help strengthen your technical knowledge and improve your project success rates.
Conclusion
The Jigsaw KNX Gateway (2 Users) is a reliable, compact, and versatile controller built for modern automation professionals.
By combining native KNX integration, multi-protocol support, remote access, and bOS configuration flexibility, Jigsaw KNX Gateway empowers integrators to deliver smarter, faster, and more scalable automation projects.
For best results, pair your Jigsaw with the ComfortClick Starter Kit to pre-test your logic and devices before going on-site — ensuring every installation is efficient, stable, and client-ready from day one.
👉 Learn more or request a quote here: Jigsaw KNX Gateway (2 Users)
❓ Frequently Asked Questions (FAQ)
What is the Jigsaw KNX Gateway used for?
The Jigsaw KNX Gateway (2 Users) is an automation controller designed to integrate KNX-based lighting, HVAC, security, and multimedia systems under one unified platform using ComfortClick’s bOS software. It allows installers to create smart, scalable automation logic across multiple building systems.
Does the Jigsaw KNX Gateway support other protocols?
Yes. In addition to KNX, the Jigsaw KNX Gateway supports Modbus, BACnet, Z-Wave, and IP-based devices, enabling integrators to combine wired and wireless systems seamlessly. This flexibility makes it ideal for both residential and commercial automation projects.
Why should integrators use the ComfortClick Starter Kit?
The ComfortClick Starter Kit is perfect for testing and configuration before installation. It lets integrators simulate real project environments in the office — helping identify configuration issues early, train staff, and reduce on-site setup time.
