Privacy Policy

In this Privacy Policy, ‘us’ ‘we’ or ‘our’ means Digital Home Systems (ABN: 99 144 750 434). We are committed to respecting your privacy and safeguarding your personal information. Our Privacy Policy sets out how we collect, use, store and disclose your personal information. 

In respect of the collection, use and disclosure of privacy information, we are subject to the Privacy Act 1988 (Cth) (Privacy Act) as amended, including the Australian Privacy Principles (APPs).

Collection & usage of information

The personal information you provide to Digital Home Systems  will enable us to provide an efficient and customised experience. The type of personal information we collect may include your name, address, telephone number, e-mail address, what you buy, when you buy, information on how you use our products and services and how much you spend, information on your browsing activity when visiting our website, and personal preferences regarding products.

The personal information you provide to Digital Home Systems may be collected, used and disclosed for a number of purposes connected with our business operations, which include:

  • Processing your orders;
  • Providing you with products requested;
  • Billing and administering your account;
  • Dealing with requests, enquiries, complaints and other customer care related activities;
  • Carrying market & product analysis, and marketing our products and services generally;
  • Registering your details, and allocating, or offering you rewards, discounts or promotions.

Storage of information

Digital Home Systems  will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

When purchasing from Digital Home Systems your financial details are passed through a secure ‘Let’s Encrypt’ server using the latest 256-bit SSL (secure sockets layer) encryption technology. 256-bit SSL encryption is a much longer encryption type than other variations which allows for better encryption.

While we take great care to protect your personal information on our website, unfortunately no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, we cannot ensure or warrant the security of any information you send to us or receive from us online. This is particularly true for information you send to us via email. We have no way of protecting that information until it reaches us. Once we receive your transmission, we make our best effort to ensure its security in our possession.

Disclosure of information

Upon your request, Digital Home Systems  will let you know, generally, what sort of personal information we hold, for what purposes and how we collect, use and disclose that information. Digital Home Systems  does not collect, nor store Credit Card information from their clients.

Upon your request, Digital Home Systems  will provide access to your personal information we hold, except in certain prescribed circumstances, including emergency situations, specified business imperatives and law enforcement or other public interests.

External Links

The Digital Home Systems website may contain links to other sites. We are not responsible for the privacy practices or policies of those sites. This Privacy Statement is based on Digital Home Systems’ understanding of how the Privacy Act works. If you wish, please seek separate legal advice on the application of the Privacy Act to your understanding.


If you have any questions regarding our Privacy policy, or wish to access, correct, amend or delete any personal information we have about you, please contact our customer support team at