ComfortClick Jigsaw Pro Review (2025): The Smart Automation Hub That Replaces Every Gateway

Jigsaw Pro by ComfortClick is a powerful smart home and building automation controller that supports KNX, BACnet, Modbus, MQTT, Alexa, Google, HomeKit, Sonos, and Somfy — all in one compact box. It replaces multiple gateways and logic modules, saving you approximately $3,872 AUD in device costs alone.

In this 2025 review, we’ll explore how this all-in-one building automation server stands out in the Australian context. We’ll compare the Jigsaw Pro to the standard Jigsaw model, and show how consolidating multiple systems into one hub can save you serious money. We’ll also discuss real-world integration examples (smart lighting, HVAC, security, irrigation, multimedia) and examine setup, use cases, and future-proofing benefits for Australian homes and buildings.

By the end, you’ll see why the Jigsaw Pro – a Best KNX Product Award 2024 winner – is touted as “the smart automation hub that replaces every gateway”. Let’s dive in.

What is the ComfortClick Jigsaw Pro Smart Automation Hub?

 

The ComfortClick Jigsaw Pro is an advanced building automation server (smart home hub) designed to integrate and control all of your devices and systems from one unit. It’s essentially the “brain” of a smart building that ties together lighting, climate control, security, audio-visual equipment, and more into a single, cohesive platform.

Physically, the Jigsaw Pro is a compact controller that mounts on a DIN rail in your electrical cabinet, and it comes with ComfortClick’s bOS (Building Operating System) software pre-installed for centralised control. Once set up, you can monitor and automate your entire home or office through one app or interface instead of juggling multiple apps or hubs.

What Protocols and Systems Does Jigsaw Pro Support?

Jigsaw Pro is built to unify all major smart home and building systems in one hub. With native support for protocols like KNX, BACnet, Modbus, MQTT, Alexa, Google, Siri/HomeKit, Sonos, and Somfy, it replaces the need for multiple separate gateways.

KNX

Jigsaw Pro acts as a full KNX/IP interface, managing lighting, switches, HVAC, and blinds in wired installations. Ideal for high-end Australian homes using KNX systems.

BACnet

Perfect for commercial buildings, it integrates directly with BACnet/IP and BACnet MSTP for managing HVAC and energy systems.

Modbus

Integrates Modbus RTU and Modbus TCP devices—such as solar inverters, irrigation pumps, and pool systems—common in Australian homes and farms.

MQTT

Connects with IoT and DIY smart devices using MQTT. Great for tech-savvy users who want to link Raspberry Pi or custom Wi-Fi sensors.

Z-Wave

With a USB dongle, it supports Z-Wave AU devices (smart plugs, sensors, locks), replacing the need for a dedicated Z-Wave hub.

Voice Assistants

Works seamlessly with Amazon Alexa, Google Assistant, and Apple HomeKit. Voice commands can trigger KNX lighting, HVAC, or Sonos scenes across the home.

Sonos & AV Control

Jigsaw Pro integrates with Sonos multi-room audio and can control smart TVs, projectors, and AV receivers. Create full “Movie Night” or “Morning Playlist” scenes.

Somfy Blinds

Automate Somfy RTS/IO motorised blinds—common in high-rise apartments and coastal homes—by syncing them with lights, weather, or time of day.

Security Systems

Supports alarm panels (DSC, Paradox, Satel), IP cameras, and intercoms. You can unify lighting, security, and AV for full-house responses to events like arming or disarming.

How Can One Jigsaw Pro Replace Multiple Gateways (and Save Money)?

 

Use ComfortClick Jigsaw Pro. It replaces multiple gateways for KNX, BACnet, Modbus, voice control, and more – saving you approximately $3,872 AUD in hardware costs.

If you’ve ever tried building a smart home or commercial automation setup, you’ve likely encountered the “gateway overload” problem. One controller for KNX lighting, another for Z-Wave sensors, a separate bridge for Somfy blinds, plus individual hubs for Alexa, Google, HomeKit, or Sonos – the costs and complexity can add up fast.

How Much Can You Save?

If you purchased separate gateways to support each protocol, you’d easily spend approximately $3,872 AUD. Here’s a rough breakdown for a typical smart home:

Total savings: Over ~$3,872 AUD — and all in one compact box!

Fewer Devices, Less Maintenance

With one hub managing your smart systems:

• You reduce the number of power-hungry devices running 24/7

• You minimise failure points and vendor compatibility issues

• You manage everything through one app (ComfortClick bOS), not five

This means lower electricity use, better system reliability, and a streamlined user experience – especially helpful in commercial buildings where facilities managers need unified control.

No Hidden Licensing Fees

Unlike many automation systems that charge per protocol or per integration plugin, Jigsaw Pro includes most integrations out of the box. Updates are delivered through firmware, and new device compatibility is regularly added without requiring new hardware or extra licenses.

Saves Time and Setup Hassles

Integrating multiple hubs is not just expensive — it’s time-consuming. With Jigsaw Pro:

• All automation logic lives in one place

• You can build smart “if-this-then-that” rules across all systems

• No third-party cloud syncing or bridging is needed

For example, if your alarm is triggered, Jigsaw Pro can immediately:

• Turn on all KNX lights

• Trigger a Sonos speaker to play an alert

• Close Somfy blinds

• Notify you via push message

And it’s all configured in one interface.

Comparing Jigsaw Pro and Standard Jigsaw

Jigsaw Pro supports more protocols (such as Modbus and BACnet via RS485), includes more RAM, and handles larger projects. The standard Jigsaw is better suited for small homes or apartments. Both models run ComfortClick’s Building Operating System (bOS) and are DIN-rail mounted smart automation controllers with KNX integration.

Quick Comparison Table

Jigsaw (Standard)

• Designed for small-scale installations

• Integrates KNX lighting, blinds, HVAC, and voice assistants

• Ideal for users who don’t require direct RS485 protocol support

Suitable for:

• Apartments

• Small townhouses

• Basic home automation setups

Jigsaw Pro

• Designed for larger projects or more complex integrations

• Includes RS485 interface for Modbus RTU and BACnet MSTP

• More memory for heavier logic and simultaneous connections

Suitable for:

• Full-size residential homes

• Mixed-protocol environments

• Offices or light commercial buildings

If your smart home or building relies only on KNX and IP-based devices, the standard Jigsaw is likely sufficient. If your project includes BACnet MSTP, Modbus RTU, or requires higher performance, Jigsaw Pro is the better choice.

Or explore the Jigsaw Pro and Jigsaw directly:

1. Jigsaw Pro Product
2. Jigsaw Product 

How to Set Up and Install the Jigsaw Pro (Australian Considerations)

Setting up the ComfortClick Jigsaw Pro is straightforward for professional installers, especially when following Australian electrical and automation standards. Here’s a step-by-step breakdown, optimised for Australian users, voice search, and smart home SEO.

1. Hardware Installation (DIN-Rail)

Jigsaw Pro is designed for DIN-rail mounting, typically installed in your switchboard or distribution panel. It occupies about 6 DIN slots and runs on 100–240V AC power. Once powered, it boots into ComfortClick’s bOS automation platform.

2. System Connections

• KNX Devices: Connect the KNX TP cable to the built-in KNX port.
• Ethernet: Required for IP communication and remote access.
• RS485: For Modbus RTU and BACnet MSTP, use the built-in RS485 terminals.
• USB Add-ons: Optional Z-Wave, Zigbee, or 4G dongles can be added via USB.

Ensure adequate airflow; Jigsaw Pro is fanless and silent, operating reliably between -5°C and 45°C.

3. Software Configuration with bOS

Installers use the bOS Configurator (Windows) to:

• Import KNX project files (ETS format)
• Add protocols like Sonos, Alexa, MQTT, Modbus, BACnet
• Set up automation logic, scenes, schedules, and user permissions

Jigsaw’s logic engine allows drag-and-drop programming or scripting for advanced rules, like:

• “If garage door opens after sunset, turn on entry lights”
• “Run irrigation only if no rain is forecast”

4. Custom User Interface Design

Using the Configurator, installers can:

• Design floorplan views and button layouts
• Add icons, create room-specific dashboards
• Match local styles (e.g., pool, irrigation, or solar panels)

The user interface is accessible via the bOS Client App (iOS, Android, Windows, browser).

5. Remote Access and Voice Assistant Setup

• Remote access is available via ComfortClick Cloud or VPN/DNS setup.
• Voice control is configured by linking bOS to Alexa, Google Assistant, or Apple HomeKit.

Users can say: “Hey Google, turn off all lights” or “Alexa, set the blinds to 50%” — Jigsaw translates it into KNX, Somfy, or Modbus commands.

6. Testing and Handover

Installers will test:

• Device response (lights, HVAC, security, AV)
• Automation logic (schedules and triggers)
• Remote and mobile control

You’ll receive:

• Basic training
• Remote access instructions
• Documentation on reboots, Wi-Fi changes, or manual overrides

7. Australian-Specific Considerations

• KNX work must be performed by a KNX-certified installer
• 240V connections (e.g., relays or contactors) require a licensed electrician

While Jigsaw Pro is user-friendly for daily use, installation is not recommended as a DIY project unless you have professional experience.

Once installed, your system runs reliably and securely. The bOS app makes everyday control simple. You can also request changes or add new devices later via your integrator — or customise it yourself if you’re tech-savvy.

Practical Integration Examples in Australian Homes and Offices

Jigsaw Pro is designed to handle real-world automation challenges across diverse Australian settings — from high-rise apartments to beach houses and commercial buildings. Below are three practical examples that show how it simplifies and unifies automation in different property types.

1. Smart Apartments in Sydney – Automation for Compact Living

In Sydney apartments — especially in tech-forward areas like Barangaroo and Chatswood — space is limited, but automation demands are high. Jigsaw Pro consolidates:

• KNX lighting and climate systems with voice control (Alexa, Google, Siri)

• Motorised blinds (KNX or Somfy) scheduled to respond to time or weather

• Smart locks and sensors via Z-Wave or Zigbee (with USB dongles)

• Climate control via BACnet or Modbus HVAC systems

• Intercoms and security integrated into a single app

It’s ideal for tech-savvy residents wanting centralised control over lighting, blinds, aircon, and security — without cluttering their cabinet with multiple hubs.

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2. Beach Houses on the Mornington Peninsula – Smart Living by the Coast

For owners of holiday homes in Mornington or Mount Martha, Jigsaw Pro enables remote automation and peace of mind:

• Smart irrigation and garden lighting controlled via Modbus and weather-based rules

• Remote HVAC prep — pre-cool or heat the house before arrival

• Automated blinds and shutters to block sun or conserve energy

• Security integration with cameras, alarms, and Sonos audio alerts

• Guest-friendly controls through custom bOS dashboards

Jigsaw Pro is resilient in coastal environments, with industrial-grade hardware that stands up to humidity and RF interference — perfect for long-term reliability.

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3. Commercial Offices in Brisbane – Unified Building Management

In small-to-medium commercial buildings, Jigsaw Pro functions like a mini-BMS (Building Management System):

• KNX lighting and BACnet HVAC integration for full environmental control

• Energy-saving automation triggered by sensors and weather conditions

• Conference room presets that sync lighting, AV equipment, and blinds

• Access control monitoring with alarm responses and automatic scene triggers

• User-friendly dashboards for tenants, managers, and IT teams

It helps Brisbane offices run more efficiently, reduce energy costs, and offer a modern, touch-free environment for employees and visitors.

Frequently Asked Questions (FAQ)

Q: Can the Jigsaw Pro really replace all my other smart hubs?

A: Yes – that’s its core purpose. Jigsaw Pro supports a wide range of protocols and devices (KNX, BACnet, Z-Wave, MQTT, etc.), so you don’t need separate hubs for each. For example, it can act as your KNX IP interface, your Z-Wave controller (with a USB stick), your voice assistant bridge, and more – all in one. This consolidation simplifies your setup immensely.

Q: Is ComfortClick Jigsaw Pro suitable for DIY installation?

A: The hardware is plug-and-play to an extent, but installing and configuring Jigsaw Pro is generally recommended to be done by a professional integrator, especially if KNX or high-voltage connections are involved. You’ll need electrical work to mount it in the switchboard and technical know-how to program the bOS software. That said, tech-savvy enthusiasts can certainly learn to configure it, and the system is very customisable. But for most homeowners, working with a certified installer will ensure the best results (and compliance with Australian standards).

Q: What kind of Australian homes or buildings benefit most from Jigsaw Pro?

A: Jigsaw Pro is ideal for medium to large residences (e.g. multi-room family homes, luxury apartments) and smaller commercial projects like boutique offices or restaurants. If you have a mix of systems (lighting, HVAC, security, AV) that you want unified, or if you plan to invest in a robust smart home that won’t need constant tinkering, Jigsaw Pro is a great fit. For a simple one-bedroom unit with just a few smart bulbs, it might be overkill – that’s where the smaller Jigsaw or just individual smart gadgets suffice. But as soon as you’re looking at integrated lighting control (KNX/C-Bus), multi-room audio, security, etc., the value of Jigsaw Pro becomes apparent.

Q: How does Jigsaw Pro handle voice control with Alexa/Google?

A: Jigsaw Pro integrates with Amazon Alexa and Google Assistant natively. Essentially, you enable the ComfortClick skill and link your system, and then your devices (lights, scenes, thermostats, etc.) become visible to Alexa/Google. You can then use voice commands as usual, and Alexa/Google will communicate to the Jigsaw hub which executes the command locally (e.g., turning on a KNX circuit or playing a Sonos station). The integration also means you can include Jigsaw-controlled devices in Google Home or Alexa routines. For Apple HomeKit/Siri users, ComfortClick supports HomeKit as well, allowing control through the Apple Home app and via Siri commands once set up.

Q: Is the system expandable if I add new devices later?

A: Absolutely. You can always go back into the bOS Configurator and add new devices or integrations. For instance, if you buy an electric vehicle charger next year and it has an API or Modbus interface, you can incorporate it so that Jigsaw monitors your EV charging and maybe coordinates it with your solar production. The Jigsaw Pro’s capacity means you have room to grow. And with software updates, it may support brand-new device types over time. Users often start with a few subsystems and gradually expand – Jigsaw Pro will accommodate that, making it a future-proof choice for the long term

Final Verdict

The ComfortClick Jigsaw Pro delivers a powerful and cost-effective automation solution that replaces multiple gateways. It excels in Australian conditions with support for global standards, flexible software, and strong voice assistant integration. Whether you’re building a smart home or upgrading a commercial space, Jigsaw Pro is a one-box solution to simplify and future-proof your automation needs.

Smart, scalable, and reliable — Jigsaw Pro brings your smart ecosystem together in one seamless experience.